A debreceni nemzetközi repülőtéren végzett kérdőíves kutatás tesztelési időszakában kapott eredmények és következtetések bemutatása = Introduction of results and conclusions of a survey research on testing period performed at the international airport of Debrecen

Absztrakt

From June 2012 continuous scheduled air services have begun at the Debrecen International Airport beetwen the destination London-Luton and Debrecen, which is a milestion ont he increase of passanger number. Thanks to the new WizzAir flight route the airport’s passanger traffic and the number of the city visitors started to increase in the last year, moreover in the future further growth is expected. My research’s goal is to prove the fact that the improvement of customer service ensures the growth of foreign passengers arriving in town. The questionnaires target is to gain information about the features of the passengers arriving to and departing from Debrecen International Airport and to examine their satisfaction regarding the services used while staying in Debrecen.